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How to Care for Your Live Plants After Delivery: A Beginner's Guide

11 Sep 2026

Getting live plants in the mail is exciting - and a little different from buying at a garden center. Here is how to help your new GreenLeaf Ventures plants settle in and thrive.

 

Unboxing: Open your package right away. Plants can spend a few days in transit, so a little droopiness, minor leaf drop, or curled leaves is completely normal - they usually bounce back within a week. Gently remove the packing material and let your plant breathe.

 

Light and water: Water when the top inch of soil feels dry. Most of our houseplants prefer bright, indirect light - check each product page for that plant's specific needs. Keep new plants out of harsh direct sun and cold drafts for the first week while they acclimate.

 

Potting: Many plants ship in a nursery pot or bare-root, ready for potting. Use a well-draining potting mix and a pot with drainage holes, water thoroughly, and let the excess drain away.

 

The first two weeks: Keep things steady - consistent light, careful watering, and no fertilizer yet. Your plant is adjusting to a new home, so give it time before repotting or feeding.

 

Winter deliveries: If your order arrived in colder months, it may have traveled with a heat pack. Bring it indoors promptly and keep it away from cold windows and drafts.

 

Something not right? Every order is covered by our Live Arrival Guarantee. If a plant arrives damaged or does not make it, email info@greenleafventuresllc.com within 30 days with a photo and we will send a replacement or refund - no return needed.

 

Happy growing! Browse more live houseplants, herbs, and vegetables at GreenLeaf Ventures.

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Terms & Conditions
By placing an order you confirm that you have read and agree to our Terms of Service, Shipping Policy, Refund Policy and Privacy Policy. Key points for live plants: Where we ship: the 48 contiguous US states only. We cannot ship to Alaska, Hawaii, US territories, PO Boxes, or internationally. Processing: orders ship from our US grower partners within 1 to 3 business days, and tracking is emailed within 48 hours of shipping. Most orders arrive 2 to 6 business days after shipping. Cold weather: during colder months we may include a heat pack and may briefly hold your order if temperatures along the route drop below roughly 30F (-1C) to protect your plant. Live Arrival Guarantee: if your plant arrives damaged, unhealthy, or does not survive shipping, email info@greenleafventuresllc.com within 30 days of delivery with your order number and clear photos. Once approved we will send a free replacement or issue a refund - your choice. Returns: because live plants cannot be resold after leaving our grower partners, we do not accept physical returns. You do not need to ship the plant back. Plant safety: many ornamental plants are toxic if eaten. Keep them away from young children and pets unless the listing states the plant is edible.

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