Shipping
We ship to the 48 contiguous US states only. We are unable to ship to Alaska, Hawaii, US territories, PO Boxes, or internationally at this time.
Orders are prepared and shipped from our US grower partners within 1 to 3 business days, and you will receive tracking by email within 48 hours of your order shipping. Most orders arrive 2 to 6 business days after shipping. Shipping is FREE on every order, with no minimum purchase.
Cold-weather protection: during colder months we include a heat pack when needed, and may briefly hold your order if temperatures along the route drop below roughly 30F (-1C) to protect your plant. This can add a few days but greatly improves arrival condition.
Live Arrival Guarantee
Every order is covered. If your plant arrives damaged, unhealthy, or does not survive shipping, email info@greenleafventuresllc.com within 30 days of delivery with your order number and clear photos of the plant and packaging. Once approved we will send a free replacement or issue a refund - your choice. You do NOT need to ship the plant back.
What is not covered: normal transit stress that recovers with care, damage from leaving the package outdoors in extreme temperatures, or decline after the 30-day window due to home care conditions.
Returns: because live plants cannot be resold after leaving our grower partners, we do not accept physical returns. We resolve issues quickly through replacement or refund.