Customer Service (938) 336-6197
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Free shipping on orders of $49 or more. Under $49, flat-rate shipping is $9.95.
We ship to the 48 contiguous US states only.
Every order is covered. If your plant arrives damaged, unhealthy, or does not survive shipping, email info@greenleafventuresllc.com within 30 days of delivery with your order number and clear photos of the plant and packaging. Once approved we send a free replacement or issue a refund - your choice.
You do NOT need to ship the plant back. Live plants cannot be resold, so we do not accept physical returns.
Your plant ships from our US grower partners within 1 to 3 business days, with tracking by email within 48 hours. Most orders arrive 2 to 6 business days after shipping.
From 1 November to 30 April every order ships with winter protection at our cost - a heat pack, plus an insulated liner or a faster service when the route needs one. If a hard freeze is forecast we may hold the order until it is safe to send.
Every plant ships as a young, well-rooted starter grown by our US nursery partners. Size and shape vary naturally, and photos show a mature example of the variety.
On arrival: unbox right away, rest the plant out of direct sun for a day or two, then water lightly. A few wilted or yellowed leaves after transit are normal.
Planting: pot up in a well-draining mix, or plant outdoors once frost risk has passed in your USDA zone. Each listing states zone, light and watering.
Safety: many ornamental plants are toxic if eaten. Keep them away from young children and pets unless the listing says the plant is edible.
We ship to the 48 contiguous US states only - not Alaska, Hawaii, US territories, PO Boxes or internationally.
Orders ship from our US grower partners within 1 to 3 business days, with tracking by email within 48 hours, and most arrive 2 to 6 business days later.
Shipping is free on orders of $49 or more. Under $49 it is a flat $9.95.
Cold weather: from 1 November to 30 April every order ships with winter protection at our cost - a heat pack, plus an insulated liner or a faster service when the route needs one. If a hard freeze is forecast we may hold the order until it is safe to send.
If your plant arrives damaged or unhealthy, email info@greenleafventuresllc.com within 30 days with your order number and photos. We send a free replacement or refund you, and you do not ship anything back. We do not accept physical returns.
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